Help Centre
How can we help?
Find answers to common questions, or contact our team.
Getting started
How long does it take to create a profile?
About ten minutes. You can save your progress and return any time.
Why do I need to be 18 or older?
EverPair is an adults-only service for people seeking marriage. We confirm your date of birth during sign-up.
Matches & messaging
Why can't I message someone?
Messaging opens only after you've both expressed interest. This keeps conversations welcome on both sides.
How many introductions do I get?
Free members receive a set number of curated introductions daily; Premium members receive more. Limits may change as we learn what works best.
Account & privacy
How do I hide my profile?
Go to Settings → Privacy and turn on 'Pause my profile'.
How do I delete my account?
Go to Settings → Delete account. You'll be asked to confirm before anything is removed.
General
Who is EverPair for?
Adults aged 18 and over who are looking for a serious, long-term relationship that may lead to marriage — in Nigeria and across the diaspora.
How is EverPair different from a dating app?
We introduce a small number of compatible people each day instead of an endless feed. Every member states their relationship intentions up front, and you can only message someone once you have both expressed interest.
Do I have to share my religion or other sensitive details?
No. Faith, cultural preferences and family expectations are entirely optional. You decide what is shown on your profile and what is only used privately to improve suggestions.
Is EverPair free?
Yes. You can create a profile, receive curated introductions, express interest and message mutual matches for free. Premium adds more introductions and deeper insights.
How do you keep members safe?
Mutual matching, photo verification, reporting and blocking on every profile and conversation, and a moderation team that reviews new profiles. We never show your exact location or contact details.
Can I hide my profile?
Yes. You can pause your profile at any time from Privacy settings, and delete your account whenever you choose.
Still need help? Contact us
